Beyond siloed legacy CRM - build a growth engine!Salesforce announced Salesforce Data Cloud (originally named Salesforce Genie) at Dreamforce 2022, marking a significant uplift in customer engagement capabilities and the…
This a fantastic example of regenerative capitalism at work, providing a sustainable advantage through values and ownership The downloadable report that you can read (no subscription required), was written in…
ServiceNow's strategic intent goes way beyond IT management servicesServiceNow has long positioned the Now Platform as a 'platform-of-platforms.' But what does that mean?Following detailed analyst briefings in November 2021, my…
Enduring Customer Relevance is the Source of Growth