CSG Xponent Ignite delivers rapid CX journey orchestration

For financial services, healthcare, retail, and telecommunicationsFollowing a detailed interview with Joshua Davidson, Executive Director, Xponent Product Management at CSG, and his colleague, Robin Opperlee, Director of Product Marketing, Customer…

Continue ReadingCSG Xponent Ignite delivers rapid CX journey orchestration

Is ServiceNow positioned to meet our biggest 21st Century business challenges?

Beyond the enterprise to intelligent collaborative automation across critical ecosystemsBased on two detailed updates for the analyst community in November, 2022, followed by discussions at the EMEA Analyst briefing in…

Continue ReadingIs ServiceNow positioned to meet our biggest 21st Century business challenges?