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Enduring Customer Relevance is the Source of Growth

helping you stay relevant to your customers

That’s our mission. CX-Create combines insight into the core principles underpinning enduring customer relevance with knowledge of platform technologies that bring these principles to life. This combination helps businesses, vendors, and startups increase their relevance to their customers. As an independent IT industry analyst and advisory firm, we bring a unique perspective to the fundamental challenge facing all companies: how to stay relevant.
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What we do​

The shared theme is persistent customer relevance, but we help enterprises, CX-vendors and startups in three different ways

Enterprise CX Guidance

CX-Create helps enterprises navigate the complexity of Customer Experience to extract the full value that modern and emerging technologies can bring.


Tell us your story and we will amplify it by crafting a short, pithy report that gets you noticed.

Amplifying the voice of the Startup

We can help startups increase their visibility by writing short, pithy reports that get
to the heart of why they exist and who should take notice of them

Guidance for Enterprises

We help large and medium enterprises navigate the complexities inherent in CX. We advise on the right joined-up approach to lay the foundations for a mutually advantageous experience.

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Increasing Vendor Relevance

We also help CX vendors increase their influence through compelling content that adds value to existing customers and prospects.

What Our Customers Are Saying?

This is a excellent company! personally enjoyed the energy & the professional support the whole team gave to us into creating website.

Herman Miller

Product Designer at Dribbble

I wanted to hire the best and after looking at several other companies, knew Jacob was the perfect guy for the job. he is a true professional.

Jeremy Smith

UX Engineer at Behance

Their team are easy to work with and helped me make amazing websites in a short amount of time. thanks again guys for all your hard work.

Shoko Mugikura

UI Designer at Flickr

Our Mission

To help our clients stay relevant to their customers

What does it take to be persistently relevant to your customers? With several decades of insights, we consider not just the art of the possible, but how you can harness it to fulfill your brand promise, grounded in proven principles. 

Blog Posts
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Salesforce takes a principled approach to ethical AI to maintain trust

Several years in the industry have given us invaluable knowledge in the field which we pride ourselves in.
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Expivi – 3D & AR/VR Commerce putting the customer in control

We always guarantee a good quality of our services/projects to ensure that clients’ satisfaction is achieved.

Read Our Articles

Feel free to browse these free resources from us

The path less traveled

This a fantastic example of regenerative capitalism at work, providing a sustainable advantage through values and ownership The downloadable report that you can

Read more

What are you waiting for?

Get in touch today

We answer all email and requests as they come in.