Microsoft Mesh – a future of immersive collaboration
The first week of March gave us Microsoft Ignite, the online conference highlighting major developments by the company. The opening keynote by CEO,
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Zoho celebrates 25 years with a vision of the future
Zoho celebrates 25 years and offers a vision for the future
The Customer Engagement Platform – part 2: Anatomy
Anatomy of a Customer Engagement Platform
The Customer Engagement Platform – part 1: Beginnings
From CRM to CEP, the birth To deliver a fluid and relevant experience to each customer requires a lot of joined-up thinking, coordination
Oracle connects the digital dots
On February 10th, Rob Tarkoff, EVP and GM, Oracle Advertising and Customer Experience, gave industry analysts an innovation update on Oracle Cloud CX
Business Transformation as a Service – SAP’s new offering
On January 27, Christian Klein SAP’s CEO announced the availability of a very significant new offering: Business Transformation as a Service. This is
Responsible AI – What is it, and why it’s important to CX?
Last week I attended a stimulating webinar discussion on the subject of responsible AI, delivered by Pegasystems. Over the last few years, AI
The Enterprise as an Adaptive Living System
Living systems can sense, respond and adapt to their environment to ensure survival. Given today’s more compressed timescales for adapting to stay relevant,
Platforms are needed to eliminate silos
As a follow-on from the previous blog: New value disciplines must be mastered for the digital age, let’s take a look at the
New value disciplines must be mastered for the digital age
The current business environment can be described as extreme Darwinism. This Covid-19 pandemic has made that more obvious. The time available to adapt
Sensei Retreats takes a science-led approach to health and wellbeing
Sensei cuts through the noise with a scientific and integrated approach to wellness to help people live longer, healthier lives.…
Sensei Ag - improving human nutrition
Sensei Ag is on a mission: ‘Improving Human Nutrition and Preserving the Environment by Growing Food Indoors.’ Sensei was founded…
Six startups making a difference in health and wellbeing
Six startups aiming to solve some of the most significant challenges in health and wellbeing This month’s theme is focused…
Skin Analytics - helping more people survive skin cancer
‘We are committed to our mission to improve patients’ lives and do it in a way that is sustainable to…
PRORADIS shortens distance and time, improving patient healthcare in Latin America
PRORADIS provides a modular platform for operational control and collaboration between clinics, hospitals, diagnostic centers The company, founded in 2013,…
HEARTio - smarter cardiac triage
HEARTio – saving lives through smarter cardiac triage HEARTio, founded in 2018, can make a massive difference helping emergency response…