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Oracle for Startups Program has a lot to offer entrepreneurial innovators. Take a look.
There are those who think that CX doesn’t really matter, and there are also those who think that CX is all that matters.
The first week of March gave us Microsoft Ignite, the online conference highlighting major developments by the company. The opening keynote by CEO,
Zoho celebrates 25 years and offers a vision for the future
Anatomy of a Customer Engagement Platform
From CRM to CEP, the birth To deliver a fluid and relevant experience to each customer requires a lot of joined-up thinking, coordination
On January 27, Christian Klein SAP’s CEO announced the availability of a very significant new offering: Business Transformation as a Service. This is
Last week I attended a stimulating webinar discussion on the subject of responsible AI, delivered by Pegasystems. Over the last few years, AI
The current business environment can be described as extreme Darwinism. This Covid-19 pandemic has made that more obvious. The time available to adapt
Qwil Messenger - Convenient, compliant, and secure chat between the business, its clients, and partners
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