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Zoho’s vision and cultural values give it a development edge, and price advantage
Here’s a little excerpt from a detailed report, I wrote following detailed analyst briefings from Zoho’s leadership team. I’ve picked this out as
Oracle gives startups a big lift and a boost for continuous innovation
Oracle for Startups Program has a lot to offer entrepreneurial innovators. Take a look.
Six principles behind a symbiotic Customer Experience
There are those who think that CX doesn’t really matter, and there are also those who think that CX is all that matters.
Microsoft Mesh – a future of immersive collaboration
The first week of March gave us Microsoft Ignite, the online conference highlighting major developments by the company. The opening keynote by CEO,
Zoho celebrates 25 years with a vision of the future
Zoho celebrates 25 years and offers a vision for the future
The Customer Engagement Platform – part 2: Anatomy
Anatomy of a Customer Engagement Platform
The Customer Engagement Platform – part 1: Beginnings
From CRM to CEP, the birth To deliver a fluid and relevant experience to each customer requires a lot of joined-up thinking, coordination
Oracle connects the digital dots
On February 10th, Rob Tarkoff, EVP and GM, Oracle Advertising and Customer Experience, gave industry analysts an innovation update on Oracle Cloud CX
Business Transformation as a Service – SAP’s new offering
On January 27, Christian Klein SAP’s CEO announced the availability of a very significant new offering: Business Transformation as a Service. This is
Responsible AI – What is it, and why it’s important to CX?
Last week I attended a stimulating webinar discussion on the subject of responsible AI, delivered by Pegasystems. Over the last few years, AI
The Enterprise as an Adaptive Living System
Living systems can sense, respond and adapt to their environment to ensure survival. Given today’s more compressed timescales for adapting to stay relevant,
Platforms are needed to eliminate silos
As a follow-on from the previous blog: New value disciplines must be mastered for the digital age, let’s take a look at the
New value disciplines must be mastered for the digital age
The current business environment can be described as extreme Darwinism. This Covid-19 pandemic has made that more obvious. The time available to adapt
Four FinTech startups making an impact supported by Oracle
Introducing four fintech startups tackling problems in novel and impactful ways A snapshot This month’s FinTech theme is focused on…
UniQreate - NEO xTract, unlocking value from data in documents through AI and automation
Domain experts know what data they need but struggle to get it. Domain experts such as asset managers, data scientists,…
Qwil Messenger - Convenient, compliant, and secure chat between the business, its clients, and partners
Key drivers – Security, privacy, financial risk, and client convenience drive the need for Qwil Messenger Cybercrime impacts every type…
IBSFINTech - Integrated TreasuryTech Platform
Successive disruptive waves multiply the risks corporate treasury departments must manage. The Covid-19 pandemic acted as a digital transformation accelerant…
b.fine - a RegTech company simplifying regulatory compliance in financial services
The regulatory burden on banks has multiplied since the 2008 financial crash. Since the 2008 financial crash, banks, investment, and…
Lifen becomes the operating system for eHealth
KEY DRIVERS – IMPROVE HEALTH OUTCOMES AT LOWER COST THROUGH TIMELY, ACCURATE, AND SECURE COMMUNICATIONS As in other knowledge-intensive industries, the…