The Customer Engagement Platform – part 2: Anatomy
Anatomy of a Customer Engagement Platform
Anatomy of a Customer Engagement Platform
Living systems can sense, respond and adapt to their environment to ensure survival. Given today's more compressed timescales for adapting to stay relevant, any enterprise must be alert to changes…
The current business environment can be described as extreme Darwinism. This Covid-19 pandemic has made that more obvious. The time available to adapt to compete successfully for customers has narrowed.…